i) Become familiar with the auction website. Look into the websites protection policies. Never assume you are protected from auction fraud.
Tuesday, July 8, 2008
Things to take note to prevent e-auction fraud when a consumer participating in an e-auction
i) Become familiar with the auction website. Look into the websites protection policies. Never assume you are protected from auction fraud.
Mobile payment system in Malaysia: Its potentials and consumers' adoption strategies
Monday, July 7, 2008
Review a local e-commerce site
The website use white color as the background color caused the pictures of the product looks clearly and attractive. The font of the word is around 8, it is too small and inconvenience for some users. However, the website is user friendly because user can search the desired product through categories such as beauty&health, car&transport, clothing&accessories etc. There are also a lot of links that may help the users link to the home page, online order ways, payment method, and contact supplier easily.
E-Government in Malaysia: Its implementation so far and citizen's adoption strategies
The vision of Electronic Government is a vision for government, businesses and citizenry working together for the benefit of Malaysia and all of its citizens. The vision focuses on effectively and efficiently delivering services from the government to the people of Malaysia, enabling the government to become more responsive to the needs of its citizens.
1. Project Monitoring System (SPP II)
In order to make the right decisions and avoid falling behind, government must identify and resolve the different issues that have arisen from the transition period during which traditional and e-government co-exist.
Saturday, July 5, 2008
Corporate Blogging: New marketing communication tool for companies.
How corporate blog does help the organizations? How can we benefit from promoting corporate blogging within our company?
Corporate blog: an official blog from a company, which signals that the blog is an official communications channel for the company.
Corporate blogging can help organization feel more human to the world and it is a way for company to become intertwined with the Internet community depending on organization and their business model. If corporate blog gains popularity, there could have thousands of people subscribing to the company feed. This can equate to instant success and popularity of company products. Actually, organization also may start to accepted use of blogging as a part of corporate policy. A corporate blog can be a tool that helps the organization fulfills a business goal. It is also a useful extension of the company image in the marketplace because there was no substitute for bad products or lack of commitment to customer. Besides, it is an opportunity to open a two-way channel between employees and customers. Employee can tell what their wants and needs to the organization and fight for their right as they can have more benefits in the organization. It helps organization have a new relationship with customers and build network because customer may communicate with organization communities unfiltered and promote the instant feedback helps the organization increase service quality. There are many positive outcomes that businesses can derive from adopting social media. Internet is humanizing and corporate blog may helps to humanize organization to customer. It can make the company have good reputation, likability and thus purchase consideration.
Ex: Google
(http://googleblog.blogspot.com/)
Google blogs are one of the corporate blog which called Blogger in Google (BIG ). Google was successful in implemented the internet Web log system behind its firewall. Few years ago, Google already saw the fantastic benefits in the future by providing corporate blogging tools and expertise to interested clients. Google set up an internal blog for its employees shortly after acquiring the blogging service Blogger in early 2003 and its staffs found that internal blogs has many useful and creative ways. There were a lot of different uses of blogs within the firewall such as employees keeping track of meeting notes, sharing the problem solving information, snippets of code, and interaction within co-workers via company’s internal blogs.
Besides, it also helps intranet and internal base of documents growth. The officials of Google are around 619,000 RSS subscribers and the company has a very extensive blogroll. So, for Google it is growing interest among businesses towards blogs as business communication tools, especially among IT departments. There was because the command of IT organizations today is to do more with less, so the better they can communicate and share things, the more efficient their operations will be. So, there is a huge benefit in blogging for Google in implementing IT projects.
Nowadays, Google so successful in corporate blog so it has a great business idea about the opportunity in providing software and consulting to those companies interested in set up an internal Blogger version and needed it in the future. Google are competing head-to-head against enterprise document management products vendor and enterprise publishing software vendors if they really invest in these business. Corporate blog is going to be a growing trend over the next couple of years.
Pros and cons of corporate blogs:
Pros:
- Leaders can communicate directly with customers, suppliers and investors, as well as employees, helping disseminate and explain strategy.
- Blogs give the writer an opportunity to answer critics in a controlled forum.
- Compared with conference or printed memos to all staff, blogs are highly cost effective.
- A well written blog can give a human face to an otherwise anonymous corporation.
Cons:
- The best non-corporate blogs are spontaneous and genuine. Poorly written corporate blogs can look fake -- or perhaps worse, they reveal incompetence on he part of the writer.
- It is difficult for executives to write freely, particularly at listed companies where they are legally required to publish significant information to all investors at the same time.
- There is a risk that an ill-judged comment could be seized upon by the media or disgruntled investors.
- Negative comment
- Loss of control over message
- Neglect
How to start a corporate blog? Here are some steps show that how a corporate start a blog.
1. Identify what area of communications you want to improve.
· External communication
i. Brand awareness/Brand positioning
ii. Business development
iii. Issues management/lobbying
iv. Crisis communication
v. Media relations
vi. Recruitment marketing
vii. Customer support
viii. Reseller/dealer support
ix. Community relations
· Internal Communication
i. Knowledge management
ii. Sales support
iii. Project communication
2. Choose to start a corporate blog or to encourage an employee blog.
3. Should you start a group blog or an individual blog?
4. What geographic area should the blog cover (global or one country? What language should you use?
5. Company wide blog or blog per practice group, market unit, product group, industry sector?
6. Find employees who are good communicators and willing to spend the time posting on the blog.
7. Get the accept from CEO or whoever has the final say.
8. Create an editorial policy about who gets to blog, tone of voice, areas to cover, length and frequency of posts, information sources to cover, copyright aspects, target audience, do’s and dont’s.
9. Get accept from your IT department. They will worry about security and the risks of having several individuals post information live on a website. Get their help in selecting administration software and setting up the blog, domain, RSS feeds and tracking/measurement capabilities.
10. Create a corporate blog with the correct graphic profile according to your brand guidelines. Include biographies and photos of the bloggers.
11. Create an extensive list of information sources for the bloggers to cover in order to get information to comment on. Include official news sources, media, other blogs, press releases etc.
12. Give your bloggers access to a news aggregator so that they get the feel of RSS feeds and how it works.
13. Give your bloggers a list of blogs to read. Most people are not used to reading blogs and need to become familiar with blogging style writing and netiquette (linking policies etc).
14. Allow a trial period for some weeks, to be able to fine tune and make adjustments.
15. Start an RSS-feed and make the blog public.
16. Begin marketing your blog. List the blog in blog directories
Link to the blog in your email signature and from your corporate web page. Tell your customers and your employees. Don’t send out a press release about it, to get credit let blogs market your blog.
17. Evaluate, adjust and evaluate again.
Friday, June 27, 2008
Electronic Currency
Electronic Currency is simply known as it’s own form of currency that has been developed and utilized on the Internet. It's also known as Internet money, electronic money, electronic cash, electronic currency, digital money, digital cash or digital currency, which refers to money or scrip which is exchanged only electronically. E-commerce has caused exponential growth in the use of Electronic Currency, and therefore, more people are getting involved, and greater profits are being made for those who know how to profit from Electronic Currency.
E-currency fact sheet
E-currency is precious metal-backed Internet currency. To open an account, an individual "deposits" money with an online e-currency company that then converts the amount into gold bullion. Via the Internet, the account holder can transfer ownership of some or all of that gold into someone else's e-currency account. Ownership can be repeatedly transferred. E-currency is a sort of online version of "warehouse banks," which similarly converted account holders' deposits into gold or silver bullion stored in the bank. These institutions became popular in the 1980s among domestic right-wing extremists, who used them to launder money, hide assets and to commit other financial abuses. E-currency has been widely used by perpetrators of pyramid scams. Swindlers demand payment in e-currency because, unlike with checks or credits cards, the charges clear instantly and cannot be cancelled. Experts estimate that about half of e-currency transactions are related to scams or online games.
Example of E-currency
Many systems will sell their electronic currency directly to the end user, such as Paypal and WebMoney, but other systems, such as e-gold, sell only through third party digital currency exchangers. In the case of Octopus Card in Hong Kong, deposits work similarly to banks'. After Octopus Card Limited receives money for deposit from users, the money is deposited into banks, which is similar to debit-card-issuing banks redepositing money at central banks.
Future evolution
The main focuses of digital cash development are being able to use it through a wider range of hardware such as secured credit cards; and linked bank accounts that would generally be used over an internet means, for exchange with a secure micropayment system such as in large corporations (PayPal). Furthering network evolution in terms of the use of digital cash, a company named DigiCash is at the focus of creating an e-cash system that would allow issuers to sell electronic coins at some value. When they are purchased they come under someone’s own name and are stored on his computer or under his online identity. At all times, the e-cash is linked to the e-cash company and all transactions go through it, so the e-cash company secures anything that is purchased. Only the company knows your information and will properly direct purchases to your location.
The application of prepaid cash card for consumer
What are the advantages?
The major advantage of a prepaid card is that consumer can easily keep track of their spending and limit themselves to a certain level of spending each month. Also, consumer no need to pay interest and don’t have to go through credit checks to get one. All of the funds on the card are completely controlled by the amount of money you wish to put on it. This means there is no risk of borrowing too much and getting into debt such as credit card function “Spend first, paid later”.
Different images of Touch 'n Go
Most common Prepaid cash card used in Malaysia
In
Touch ’n Go uses contactless smartcard technology. The electronic card reader will reduce the balance stored inside the card when the card approaches to the card reader. The card looks similar to a credit card. Consumer may use the card as long as it is preloaded with electronic cash. User can reload the card at toll plazas, train stations, Automated Teller Machines, Cash Deposit Machines, Petrol kiosks and at some authorized third party outlets by Touch ’n Go Company. Besides, it is also very convenient because consumer no need to queue and wait at the cash lane to complete the transaction. The reload value that Touch ’n Go Company allow is within minimum value RM20 to maximum value RM500.
Promo with partners:
Ticketless parking:
- Bangsar Shopping Centre
- Sg.Wang Plaza
- Pantai Medical Centre
- KL Sentral
- Pusat Bandar Damansara
- Hospital Pakar Damansara
- Dataran Palma, Ampang
- Megan Phileo Avenue
- One Utama Shopping Centre
- Others
Fast Foods Restaurants
- A&W
- Burger King
- Dunkin Donuts
Convenience stores
- 7-Eleven
- Caltex Star Mart
Hypermarkets
- Carrefour
Cinemas
- Cathay Cineleisure
Where can Reload and how much it charge?
Operator Service Charge
- Highways = Nil
- Public transports (LRT/KTM Komuter) = Nil
- Petrol Stations = RM0.50
- Banks – ATMs (users must have an ATM account) = RM0.50
- Banks – CDMs (open to all customers) = RM1.00
- Third party agents = RM0.50
What benefit by using Touch 'n Go?
The cards can be categorize into 4 types:
Prepaid card
Standard cardA standard Touch 'n Go cards fare structure currently available for adult fare for CTS and standard class vehicles with 2 axles and 3 or 4 wheels (Class 1) excluding taxis for toll fare.
Postpaid cards
Fleet Xs card
Biz Xs card
Auto-reload card
Zing Card
The Touch 'n Go Zing is a companion card (works as standard card) that is linked to Visa, MasterCard or American Express issued by participating banks in Malaysia.
Multi-purpose card
MyKad
A value added application for Malaysian identity card as e-purse.
Others countries pre-paid cash card are list as below and they have the same function with Touch n'Go in Malysia:
EZ-link (Singapore)
EZ-Link card is a contractless smartcard based on Sony's FeliCa smartcard technology, used for payments in Singapore especially for transportation for Singapore.It is established in year 2001, it was promoted as a means for faster travel due to speedier boarding times on buses, MRT, LRT, ERP and payment in some public services such as vending machine, food centre and supermarket.
Octopus(Hong Kong)
Octopus card is a rechargeable contractless stored value smart card used to transfer electronic payments in online or offline systems in Hong Kong. It was launched in September 1997 to collect fares for the city's mass transit system, the Octopus card system has since grown into a widely used payment system for virtually all public transport in Hong Kong. It is also used for payment at convenience stores, supermarkets, fast-food restaurants, on-street parking meters, car parks, and other point- of-sale applications such as service stations and vending machines.
Oyster (United Kingdon-London)
The Oyster card is a form of electronic ticketing used on Transport of London and some National Rail services within the Greater London area of the United Kingdom. The card was first issued to the public in 2003 with a limited range of features and there continues to be a phased introduction of further functions. By March 2007 over 10 million Oyster cards had been issued, and more than 80% of all journeys on services run by Transport for London used the Oyster card.